Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to your use of the Motorhouse Hire website. By accessing or using this website, you agree to be bound by these terms. If you do not agree with them, you should not use this website.

1. About Motorhouse Hire

This website is operated by Motorhouse Hire Ltd, a specialist vehicle hire supplier for film, television and related productions.

References to “Motorhouse Hire”, “we”, “us” or “our” mean Motorhouse Hire Ltd. References to “you” or “your” mean any person using this website, including production clients, vehicle owners, drivers and other visitors.

2. Use of this website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit the use and enjoyment of this website by any other person.

You must not:

  • Use this website in any way that is unlawful, fraudulent or harmful.
  • Attempt to gain unauthorised access to any part of the website, server, database or related systems.
  • Upload or transmit viruses, malware, corrupted files or any harmful code.
  • Use the website to send unsolicited commercial communications or spam.
  • Copy, scrape, harvest or extract website data without our written permission.
  • Interfere with the proper operation, security or performance of the website.

3. Website content

The content on this website is provided for general information only. While we take reasonable care to keep information accurate and up to date, we do not guarantee that all content will be complete, accurate or current at all times.

We may update, remove or change website content at any time without notice.

4. Vehicle information

Any vehicle information shown or supplied through this website is intended as a guide only. Vehicle availability, suitability, condition, specification, pricing and hire arrangements may vary and are subject to confirmation by Motorhouse Hire.

Unless expressly stated otherwise, vehicles shown on the website are not a complete list of all vehicles available. Suitable vehicles may be recommended or curated based on the requirements of a specific production or enquiry.

5. Enquiries and bookings

Submitting an enquiry through the website does not create a confirmed booking or hire agreement. A booking is only confirmed once it has been agreed directly with Motorhouse Hire and any applicable written terms, fees, deposits or production requirements have been accepted.

We reserve the right to decline any enquiry, registration or hire request at our discretion.

6. Driver and owner accounts

Certain areas of the website may be available only to registered drivers, vehicle owners or authorised users. Access may be provided through a secure login process, including email-based access links.

You agree that you will:

  • Provide accurate, complete and up-to-date information.
  • Keep your contact details current.
  • Only access your own account or profile unless authorised by us.
  • Not share secure login links with unauthorised third parties.
  • Notify us promptly if you believe your account or access link has been misused.

We may suspend, restrict or remove access to driver or owner areas if we believe these terms have been breached, information is inaccurate, or continued access may create a security, legal or operational risk.

7. Vehicle owner registrations

If you submit a vehicle for registration or inclusion with Motorhouse Hire, you confirm that:

  • You are the owner of the vehicle or have authority to submit its details.
  • The information you provide is accurate and not misleading.
  • You have the right to provide any photographs, documents or other materials submitted.
  • You will notify us of any material changes to the vehicle, ownership, condition or availability.
  • You understand that submitting a vehicle does not guarantee acceptance, listing, hire or paid work.

We reserve the right to approve, edit, decline, archive or remove vehicle records at our discretion.

8. Driver registrations

If you register as a driver, you confirm that the information you provide is accurate and that you hold any licences, permissions, experience or checks that you claim to hold.

Registration as a driver does not guarantee approval, work, engagement, employment or assignment to any production.

9. User-submitted content

You may be able to submit information, images, documents, profile details, vehicle details or other materials through this website.

By submitting content, you confirm that:

  • You have the right to submit and share that content with us.
  • The content is accurate, lawful and not misleading.
  • The content does not infringe any third-party rights.
  • The content does not contain anything defamatory, offensive, unlawful or harmful.

You grant Motorhouse Hire permission to use, store, reproduce and process submitted content for the purpose of managing enquiries, vehicles, drivers, owners, bookings, production requirements and related business operations.

10. Images and media

Where you provide photographs, video links or other media, you confirm that you either own the relevant rights or have permission from the rights holder to provide them to Motorhouse Hire.

We may use submitted images or media to assess, manage or promote vehicle availability, subject to any separate agreement between you and Motorhouse Hire.

11. Intellectual property

Unless otherwise stated, all website content, design, branding, copy, graphics, images, layouts and code are owned by or licensed to Motorhouse Hire.

You may not:

  • Copy, reproduce or republish website content without permission.
  • Use Motorhouse Hire branding, logos or materials without written consent.
  • Modify, distribute or commercially exploit any website content without authorisation.

12. Third-party links

This website may include links to third-party websites, platforms or services. These links are provided for convenience only. We are not responsible for the content, availability, security or privacy practices of third-party websites.

13. Website availability and security

We aim to keep the website available and secure, but we do not guarantee that it will always be uninterrupted, error-free or free from vulnerabilities.

We may suspend, withdraw or restrict access to all or part of the website for maintenance, updates, security reasons or operational requirements.

14. Liability

To the fullest extent permitted by law, Motorhouse Hire will not be liable for any loss or damage arising from your use of, or inability to use, this website or from reliance on any content shown on it.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

15. Privacy and personal data

We process personal data in accordance with our Privacy Policy. This may include information submitted through contact forms, driver registrations, owner profiles, vehicle records and secure login areas.

Please read our Privacy Policy to understand how we collect, use and protect personal information.

16. Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.

17. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes relating to these terms or your use of this website will be subject to the jurisdiction of the courts of England and Wales.

18. Contact us

If you have any questions about these Terms & Conditions, please contact Motorhouse Hire using the details provided on our Contact page.

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